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  • Can I cancel my subscription at any time?
    Yes. Our program is offered on a month to month basis. You and cancel your account by logging in to the website and go to the "M<y Subscriptions" tab and click the "Cancel Subscription Button"
  • I change or create new Info Slides?
    Yes, you can create a new set of info slides at anytime by simply going to the "Info Slides" tab on your online account. At this time we do not offer an edit or update feature for slides already created, so you need to create a new set if you wish to make changes. Once you click submit, we will automatically create your slides and upload them so they are ready for your next photo section. We will send you an email when this process is done. We also have video of this process in our "Tutorial" section.
  • What "options" do I have when setting up my account?
    Options available to customize your photo deck 1) Save App Password for faster login -Users only have to click login to take photos 2) Make all exteriors "Close ups" by default -This is useful if your is limited on space 3) Place rounded corners on all final photos 4) Place a colored border (your choice of color) around all final photos -Can be used with, or without, rounded corners 5) Add logo to side and angle exterior shots -Logo can be positioned at top or bottom of photo -Photo will be positioned to accommodate the logo position 6) If above not selected, select position of vehicle in original image -position vehicle to accommodate logo/graphic from website provider 7) Choose where to have final results sent -Results can be sent to you, via link -Results can be sent to your website provider -Results can be sent to both 8) Select low battery level trigger -Default is 20% -Can be changed if needed, helpful for an older device with a weak battery
  • Can I take a photo that doesn't have a sample and guide?
    Yes. You can click the green "Insert" button on any sample (except the 1st one) and you will be permitted to take as many photos as you like and they will be inserted just before the sample displayed, in the final deck of pictures. Also, the last sample is "optional Special Feature" which allows you take as many photos of anything you like, such as window stickers, owner manuals and keys, and they will be added to the end of the final deck. We have a video, in our "TUTORIALS" section, which gives step by step details on how this done.
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